Strategic/ Managerial Responsibilities
NA

Core Responsibilities
Market Assessment and Business Development
Accountable for achieving sales target through Direct efforts or through assigned relationships (DST /DSA’s)
Takes initiative to understand consumers, competition and current market conditions and help identify new business opportunities.
Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth under overall supervision of the Leaders
Revenue Generation
Identifies new sales opportunities and leveraging a knowledge sector driven relationship approach to enhance sales and revenue generation through new and existing customers for achievement of established targets and objectives.
Works closely with the Collections team in providing support for resolution of delinquent cases
Works on providing timely resolution of all discrepancies raised during application processing
Relationship Management
Works on managing relationships to drive cross sell business through various initiatives across branches & channels.
Works on identifying and acquiring of new client/ DST/ DSA relationships under the supervision of the leaders
Maintains good relationships with the customers and responds to stated requirements of both internal/ external stakeholders by keeping a solution oriented mindset
Documentation and Compliance
Completes all documentation and other requirements to ensure adherence to established guidelines and maintenance of highest quality standards of documentation, client communication, process compliance.
Works in close coordination with relevant BUs to ensure smooth and quick turnaround of transactions as and when required

People Management or Self-Management Responsibilities
Defines performance goals at the start of the year to the team and ensures that the goals are monitored and achieved during the course of the year
Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.
Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.

Risk and Internal Control Responsibilities
Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks
Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.