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CLICK 1 CONSULTING SERVICES
Hiring For MNC for WFH (Contractual Base) of 6 months.
Job Title: Virtual Customer Service Associate (Voice) – Kolkata&Lucknow, India
- Compensation Fixed Range: ₹ 214000 to 257400 L.P.A.
- Additional Benefits Offered Excluding the package:
- Zeta Meal Card – INR 1100/month i.e. INR 13200/- PA
- Internet Allowance – INR 1250/month i.e. INR 15000/- PA
- Health insurance benefits up to INR 5.0 Lacs
- Night Shift Allowance – INR 150/shift
- Overtime Allowance as per business requirement.
- Desktop will be provided by Amazon.
- 5 days working week with 2 consecutive days off. (The off days change based on business requirement)
Important/ Mandatory Note -:
- Candidates who have applied in last 3 months and are pursuing a Regular Course are not applicable.
- Candidate needs to be a Resident of Kolkata.
- Night Shift is mandatory as the team works 24×7.
- To complete the online assessment desktop or Laptop with webcam and headphone is mandatory.
- Test is not compatible on mobile phone.
- Post receiving the link the assessment has to be completed within 24 hrs.
- It is mandatory to have excellent English and Hindi communication skill to be eligible for this voice role.
Knowledge and Skills Required
Communication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills – ability to clearly understand and state the issues customers present
- Ability to concentrate – follow customers issues without distraction to resolution Good composition skills – ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independently
Qualifications Required
- Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
*Walk in Drive For 5th,6th and 7th of May2022*
*For more details call on +91-XXXXXXXXXX*
Job Types: Full-time, Contractual / Temporary, Fresher
Contract length: 6 months
Pay: ₹16,000.00 – ₹19,800.00 per month
Benefits:
- Internet reimbursement
- Life insurance
- Provident Fund
- Work from home
Schedule:
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental Pay:
- Overtime pay
- Performance bonus
- Shift allowance
COVID-19 considerations:
Stay Safe.
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Fluent English & Hindi (Preferred)