CLICK 1 CONSULTING SERVICES Looking for CSA (Customer Service Associate) at Rajarhat, Kolkata, West Bengal Full Time

Hiring For MNC for WFH (Contractual Base) of 6 months.

Job Title: Virtual Customer Service Associate (Voice) – Kolkata&Lucknow, India

• Compensation Fixed Range: ₹ 214000 to 257400 L.P.A.
• Additional Benefits Offered Excluding the package:
• Zeta Meal Card – INR 1100/month i.e. INR 13200/- PA
• Internet Allowance – INR 1250/month i.e. INR 15000/- PA
• Health insurance benefits up to INR 5.0 Lacs
• Night Shift Allowance – INR 150/shift
• Overtime Allowance as per business requirement.
• Desktop will be provided by Amazon.

• 5 days working week with 2 consecutive days off. (The off days change based on business requirement)

Important/ Mandatory Note -:

• Candidates who have applied in last 3 months and are pursuing a Regular Course are not applicable.
• Candidate needs to be a Resident of Kolkata.
• Night Shift is mandatory as the team works 24×7.
• To complete the online assessment desktop or Laptop with webcam and headphone is mandatory.
• Test is not compatible on mobile phone.
• Post receiving the link the assessment has to be completed within 24 hrs.
• It is mandatory to have excellent English and Hindi communication skill to be eligible for this voice role.

Knowledge and Skills Required

Communication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills – ability to clearly understand and state the issues customers present

• Ability to concentrate – follow customers issues without distraction to resolution Good composition skills – ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independently

Qualifications Required

• Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

*Walk in Drive For 5th,6th and 7th of May2022*

*For more details call on +91-XXXXXXXXXX*

Job Types: Full-time, Contractual / Temporary, Fresher
Contract length: 6 months

Pay: ₹16,000.00 – ₹19,800.00 per month

Benefits:

• Internet reimbursement
• Life insurance
• Provident Fund
• Work from home

Schedule:

• Morning shift
• Night shift
• Rotational shift
• Weekend availability

Supplemental Pay:

• Overtime pay
• Performance bonus
• Shift allowance

COVID-19 considerations:
Stay Safe.

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Fluent English & Hindi (Preferred)