Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS – Internal Firm Services – Other

Management Level

Associate

Job Description & Summary

A career in Client Implementation and Execution, within Client Service Support services, will provide you with the opportunity to help our clients transform their customer service and engagements from cost centres into revenue generating businesses across all PwC lines of service. In joining, you’ll help clients develop and implement a customer service and engagement strategy that is aligned with their customer experience strategy, enhancing customer engagement while lowering costs, and optimising operations to ensure they are getting the most value possible.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Invite and give in the moment feedback in a constructive manner.
• Share and collaborate effectively with others.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Handle, manipulate and analyse data and information responsibly.
• Follow risk management and compliance procedures.
• Keep up-to-date with developments in area of specialism.
• Communicate confidently in a clear, concise and articulate manner – verbally and in the materials I produce.
• Build and maintain an internal and external network.
• Seek opportunities to learn about how PwC works as a global network of firms.
• Uphold the firm’s code of ethics and business conduct.

Key Responsibilities:

Drafting, reviewing and negotiating a range of commercial contracts

Following a predefined approach to negotiations

Checking legal documentation for quality, consistency and content

Client outreach activities across a number of different regulations and document types

Case and documentation review – analysing legal and other documents to identify key facts, anomalies etc. for categorisation

Managing your own workload, including reporting on progress and issues

Work collaboratively to drive ideas/solutions with peers and managers which will improve Client and PwC’s efficiency process.

Be able to implement and adapt to new or changing processes quickly.

Proactively build relationships with all team members within PwC including engagement with client teams as well as customers of our clients.

Requirements

Law Degree or equivalent 2.1 or above or a Postgraduate professional legal course (i.e. LPC/BPTC/IPLS)

Law Graduate – Freshers can also apply

Ability to build effective and positive client relationships quickly and fully embrace the importance of client service

Highly organised and meticulous

Good knowledge of the MS Office Suite, in particular strong knowledge of Excel and PowerPoint

Self-starter with a proactive approach and ability to work without supervision Attention to detail and high-quality standards of documentation, processes and control environment

Exceptional interpersonal and organisational skills, both verbally and written.

Where will you be based?

The role will be based in Kolkata.

What’s in it for you?

This is a fast-paced, challenging environment which can provide you with a rewarding and stimulating career. You will work with well-known, global clients and have opportunities to further develop both technical and softer skills. You will be a key member in a dynamic and expanding team, where there is a strong emphasis on encouraging, developing and retaining our people

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

June 13, 2022