
Acme Services
Job Description
- Help oversee same-day delivery operations across Kolkata.
- Lead dark store/delivery fleet teams & launch of new dark stores across
- Kolkata, as per the expansion plan.
- Work closely with clients and support them in expansion/growth across Kolkata.
- Ensure a streamlined supply chain to drive ~100% success rate in same-day deliveries & meet SLAs across the city.
- Lead all metrics related to reliability, customer experience & cost as per business needs. Develop & implement SOPs with a customer-centric focus.
- Oversee weekly audits and MIS reporting to Management.