Job responsibilities:

1. Handling incoming and outgoing sales phone calls

2. Identify and assess customers’ needs to achieve satisfaction

3. Build sustainable relationships and trust with customer accounts through open and interactive communication

4. Provide accurate, valid and complete information by using the right methods/tools

5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

6. Keep records of customer interactions, process customer accounts and file documents

7. Follow communication procedures, guidelines and policies

8. Take the extra mile to engage customers

9. Doing direct sales by calling, sending whatsapp images, mailing and texting.

10. Confirming the sales and coordinating with the accounts team and dispatch team.
Experience : 1-3 years
Salary : 12k – 15k
Female prefered

Job Types: Full-time, Regular / Permanent

Salary: ₹12,000.00 – ₹15,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Business development: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)

Speak with the employer
+91-XXXXXXXXXX