Essential Functions

Responsible for development and maintenance of the LMS platform (Docebo) including: user interface, processes, workflows and course design structure.

Setup new courses in Docebo

Monitor course registrations based on training calendar and keep instructors updated on registration status

Setup and run various course reports

Perform routine audits of the learning content on the platform to ensure accuracy and relevancy; retirement of training courses as needed

Provide administrative support for training operations including: managing and coordinating training calendar, tracking and reporting incoming training activities and resolving LMS related support tickets

Use training software to create student user guides

Track new course timelines

Provide support for meetings and training events

Skills needed to be successful

Experience using Docebo or similar LMS system

Analytical and problem-solving skills with strong attention to detail

Ability to follow and repeat set procedures and verify own work accuracy

Strong interpersonal skills with ability to work collaboratively with staff, contacts within our broader network of offices and outside vendor partners

Technical aptitude with proficiency using Microsoft Office Products, Adobe Connect

Self-starter that can manage his/her own activities

Comfortable demonstrating how to use a system

Required Experience & Education

High School Diploma or GED

1-3 years of experience as a LMS Administrator

Preferred Experience & Education

Docebo LMS experience highly preferred

Proficiency using creative tools such as: Adobe Creative Suite, Articulate Storyline, Articulate Studio, or Adobe Captivate

Bachelor’s Degree preferred

Experience with Clinical Laboratory or Anatomic Pathology procedures and/or software

Experience in Adobe Captivate, Articulate Storyline, and/or Camtasia to develop training videos and eLearning courses

Supervisory Responsibilities

None