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Responsible for development and maintenance of the LMS platform (Docebo) including: user interface, processes, workflows and course design structure.
Setup new courses in Docebo
Monitor course registrations based on training calendar and keep instructors updated on registration status
Setup and run various course reports
Perform routine audits of the learning content on the platform to ensure accuracy and relevancy; retirement of training courses as needed
Provide administrative support for training operations including: managing and coordinating training calendar, tracking and reporting incoming training activities and resolving LMS related support tickets
Use training software to create student user guides
Track new course timelines
Provide support for meetings and training events
Skills needed to be successful
Experience using Docebo or similar LMS system
Analytical and problem-solving skills with strong attention to detail
Ability to follow and repeat set procedures and verify own work accuracy
Strong interpersonal skills with ability to work collaboratively with staff, contacts within our broader network of offices and outside vendor partners
Technical aptitude with proficiency using Microsoft Office Products, Adobe Connect
Self-starter that can manage his/her own activities
Comfortable demonstrating how to use a system
Required Experience & Education
High School Diploma or GED
1-3 years of experience as a LMS Administrator
Preferred Experience & Education
Docebo LMS experience highly preferred
Proficiency using creative tools such as: Adobe Creative Suite, Articulate Storyline, Articulate Studio, or Adobe Captivate
Bachelor’s Degree preferred
Experience with Clinical Laboratory or Anatomic Pathology procedures and/or software
Experience in Adobe Captivate, Articulate Storyline, and/or Camtasia to develop training videos and eLearning courses
Supervisory Responsibilities
None
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