Log In
Sign Up
Urgent requirement is going on in Cybertoss Pvt Ltd for the post of Customer Support Representative. Cybertoss is a core ITES Company in India serving clients globally over 6 years with IT enabled services including 24 x 7 customer Support with Voice and Non-Voice Process, E-Commerce Support, Web Research, Data Management, Admin Support including Web Design, Web development, Digital Marketing with SEO. Our company is growing rapidly and urgently in need of a Customer Support Representative. If you are looking for an exciting place to work, here is your opportunity.
Company Name: CyberToss Pvt. Ltd. (https://www.cybertoss.com/)
Job Location: Serampore
Experience: 1-2 Years
Shift Timing: Flexible shift
Job Type – Onsite
Job Responsibilities:-
- Provide assistance to international clients on email, chats or verbally.
- Quick and attentive speaking with the clients.
- Take ownership of customer issues.
- Troubleshoot problems and drive resolutions.
- Escalate unresolved issues to relevant internal teams.
- Collect prompt and accurate customer feedback.
- Document knowledge as solution articles.
- Master the use of help desk software.
Job Requirements:-
Education:-
B.SC/M.SC/B.TECH/BBA/ MBA
Skills:-
- Excellent English Communication is a must.
- International client handling experience would get preference.
- Competent technical knowledge.
- Ability to multitask.
- Attention to detail.
- Ability to honor deadlines.
- A proactive approach to support.
- Minimum 1 year of work experience in the same domain is mandatory.
Parks and Benefits:-
- Direct Employment
- Weekly 5 Days of Work
- On-Time Salary
- Performance Incentive
- Night Shift Bonus
- Leave Encashment
- Paid Sick Leave
Interested candidates can call 7595908484
Job Type: Full-time
Benefits:
- Flexible schedule
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Flexible shift
- Monday to Friday
- UK shift
- US shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
Education:
- Bachelor’s (Required)
Experience:
- total work: 1 year (Required)
- Customer service: 1 year (Required)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Speak with the employer
+91 7595908484
