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Role

Guidewire Claim Center Support

Responsibilities

• Guidewire Claim Center Support and Maintenance
• Must be flexible to work in shifts (Rotational Shift – India Shift, UK Shift) and On Call Support on a roster-ed rotational basis.
• Manages the Guidewire CC Configuration and Integration support, testing and deployment.
• Manages team of 6-8 L2 resources.
• Understand service management and change management activities, along with SLAs.
• Design, modifies and implements Guidewire product suite.

Required Skills

• Should have worked on incident management and problem management.
• Deep understanding of Guidewire framework, implementation, architecture and components.
• Must have experience in GuideWire Claim Center 9.0/10.0 version+
• Well versed in development streams – Configuration/Integration/Both
• Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model)
• Implementation of Rules (including UI Validation) using GOSU scripting.
• Metadata Configuration of Rules (including UI Validation).
• Integration with External Systems and Guidewire Platform supported integration techniques.
• Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT, API Integrations
• Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
• Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic
• Excellent business communication skills

Nice to have

• Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background.
• Experience in Insurance domain, preferably in Property & Casualty.
• Should have understanding and experience of software development best practices.
• Excellent leadership skills
• Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.

Certification:

• Guidewire CC (Good to have)
• ITIL certification (Good to have)

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