Key Objective is to drive bank’s strategy to grow over all CA book , enhance X sell and improve product and service holding ratio
CA NTB Nos. and Value Achievement
CA OTB Value Achievement
No. of branches being OTB positive by the end of financial year
Provide strategy and analytical support to branches to achieve their current account related targets, identify target segments, work for CA deepening and cross sell of products and services
Formulate action plan for deepening relationship of newly acquired customers and driving sign-up for value added services which increase customer stickiness.
Regular interaction with RBH/AM/BM and CA centric resources like CA RO, BBRO, BRM for the implementation of bank’s strategy for business banking and ensuring desirable productivity from BB resources
Execute compliance and regulatory requirements pertaining to Business Banking portfolio for the region.
Provide/facilitate training for branches/ ROs-RMs regarding business banking products, processes, new regulatory guidelines as per requirement in consultation with regional business leaders
Drive and monitor HO and regional business banking objectives /campaigns through release of weekly/monthly dashboards /updates and periodical reviews.
Discuss with underperforming resources / branches/ clusters in specific HO and regional campaigns and chalk out remedial plans, guiding them through focused monitoring of performance and action plan through Weekly/Monthly interactions and updates.
Giving feedback to RBH and HO about quality of NTB sourcing, new or customized requirement of branches and helping them in providing solutions
Collaborating with regional resources of POS, CMS, Trade and assets team to maximise revenue on the portfolio.
Domain knowledge of business banking products and business
Analytical skills with sales & customer management experience
Good interpersonal skills and ability to work with cross functional teams
Banking Product & Process Knowledge
Planning and Organizing Skills
Communication and presentation skills
Knowledge of Competition & Current trends in financial Industry.
Good understanding of business banking segment and products
Prior work experience as a Team leader role in product/sales management of business banking products
Good in communication, presentation and people management
Understanding of regulatory guidelines, banking processes, tech/digital enablers
Ability to read and understand data and derive insights
Understanding of business banking customer life cycle