Siemens Corp Looking for Customer Service Professional – Expert House at Kolkata, WB, IN Full Time

Pre- requisites: 1. BE/ Diploma in Electrical / Electronics or similar qualification 2.Good Knowledge on Low Voltage drives with commissioning / service exposure of +8 years (for BE) / +12 years (for Diploma) experience in drives. 3. Application knowledge in the industry area of Sugar/Cranes/Petrochemical / Metal / Cement/ Paper etc. 4.Good communication skills & service attitude is important. 5. Travelling on short notice and to serve customers 6. Know how on Siemens Drives & PLC will be considered as additional benefit Roles & Responsibilities: 1. To provide service support to customers at a short notice and ensure customer delight 2. Drive service business portfolio ( service contract , retrofits , spare parts , repairs ) 3. To provide lead generation to sales team for business growth 4. To monitor & take actions on open calls , escalated cases ,service business targets 5. Focus on industry segment like Sugar / Cranes / petrochemical /Metal/ Paper Industries apart from discrete industries which is in line with our portfolio growth commitment 6. To drive digitalization portfolio